Step 2: Start a Conversation
Farm to School is a great opportunity for your farm because it is a reliable customer base, large demand, and increased visibility for your business. Use these resources to help you start a conversation with schools, food service staff, and distributors.
Create a plan before approaching institutions:
- What is your delivery plan?
- Boxes? Bags?
- How often?
- How far?
- Is the delivery price built into the sale?
- What are the minimum and maximum orders per site?
- How will you communicate? Ex: phone, email, text, or fax
Factors to consider about who you approach:
- What is the size of the delivery?
- How many students/orders?
- What are the serving sizes for each item?
- Does the site have scratch kitchens
- Are they able to wash and chop produce?
- What are the logistics for delivery?
- Is there a preference for time of day?
- Day of week?
- Do all sites need deliveries?
- What do you grow and when is it available?
- What is the cost?
- Do you have a price and/or availability sheet?
- How far in advance can you tell me what product you will have and when it will be available?
- Can you sort by size and can you supply me with the cup serving size I need?
- Do you have the ability to pack at your facility?
- If you do pack, what type of pack style will it be: box size, weight, volume fill vs. tray pack etc?
- Can you deliver directly to the school sites?
- Do you already sell directly to schools or other institutions?
- Can you deliver to our food distributor?
- Do you currently work with any distributors?
- Is your produce organically grown?
- Do you use pesticides and if so, what are they?
- How much lead time do you need for my orders?
- How much ripening time does the produce need that I ordered?
- Has the produce I ordered been washed before packing?
- What is the best temperature for storage of my produce order?
- What is the shelf life of my produce order?
- Do you have a way to communicate via email?
- What is your preferred method of communication, phone, fax, email, other?
- Do you have someone that will answer calls during business hours or a voice mail that you check regularly?
- Do you have refrigerated trucks for my delivery?
- How do you communicate if there is a delivery problem, or product quality is not what it should be etc?
- Am I required to buy your produce if you cannot deliver at the specified day and time?
- If there is a problem with the quality of the produce, will you give me a credit for the amount I couldn’t use?
- Does the USDA inspect your produce?
- Do you conduct any farm tours for students and/or food service directors?
- Would you be willing to consider planting product specifically to sell to our district?
- Developed by the California Farm to School Taskforce